Weh-Hey! Independent feedback for Real Estate Agents

Real Estate FAQ

1. What types of real estate agent service are there?
2. How much does it usually cost to sell a home?
3. What is the hidden cost of buying a home?
4. Who can use this site?
5. How does this site work?
6. Wouldn't a lawyer be better for a simple transaction?
7. Do I find my own agent?
8. How much can I save?
9. How many houses does the average real estate agent sell?
10. What is a most referred real estate agent?
11. How many buyers are there?
12. What percentage of home buyers use the internet?
13. I want to sell my house FSBO - can I use this site?
14. What is the general public opinion of real estate agents?
15. What are the ordinary questions to ask a real estate agent?
16. How much more do real estate agents sell their own houses for?

1. Types of real estate agent service?

Real Estate Agent Services - Valuation

Agents will usually value your home for free. It is advisable to get two or three valuations, and it gives you a chance to meet face to face with agents to discuss commissions and different levels of service.

Real Estate Agent Services - Full Service

Agents operating as full service listing agents will market your home in a variety of different media, such as the internet, newspapers and mail shots, and may even put it on a tour exclusively for agents or do an open home. They will act as the contact point for all interested parties and carry out all the showings. They will present any offers made to you and help you make a counter offer or accept. They will help with removal of subjects and coordination with your lawyer(s). If the buyer requires a home inspection, the agent will come to your home and wait there while the inspection is done, which could last 3 or 4 hours. They will communicate regularly with you on the progress.

On the buying side, an agent will promptly take you to see as many homes as you need to see to make your decision, help you write an offer, negotiate with the seller's agent and coordinate with your lawyer and home inspector.

Real Estate Agent Services - Transaction Only

This is for when a buyer and seller have met and one or both prefer that a real estate agent rather than a lawyer manage the transaction. Transaction Only means that the agent will provide the seller, the buyer or both, suitable legal documents for writing up a Contract for Sale and Purchase, and provide the necessary professional advice to ensure that all forms are correctly completed. This will include a disclosure statement, removal of subjects and possibly coordination with the home inspector and/or lawyer(s). If you have not decided on a price, or you do not want to negotiate yourself, a real estate agent providing Transaction Only services would do this for you additionally. Offering Transaction Only services does not prevent such agents from offering full services. Transaction Only services exclude advertising and marketing your home, and as a result will cost about 90% less than full services. Bear in mind that an agent will only do business if covered by Errors and Omissions insurance, and the fee you pay will need to cover this. About two-thirds of real estate agents surveyed offer the Transaction Only choice. Sometimes an agent offering this option is known as a FSBO-friendly agent, or FSBO-Friendly Realtor. (FSBO: 'fizzbo', For Sale By Owner.)

Real Estate Agent Services - MLS® Flat Fee

The MLS Flat Fee service is when a real estate agent places an advertisement of a home for sale on the MLS listing system without doing any additional marketing. The MLS Flat Fee service is a lower cost alternative to the full service that most agents offer, but still expensive compared to other types of internet advertising. Many agents across North America are offering the MLS Flat Fee service, as an aid to those people who wish to sell "For Sale By Owner". Depending on the agent, you may still need to commit commission to a buyer's agent or cooperating agent. 

Real Estate Agent Services - Buyer-Broker

To ensure your agent is working for you as a buyer. A relatively uncommon type of service, but growing in popularity. Often, both agents act for and are paid by the seller, one as the listing agent and the other as the cooperating agent. Confusion arises because the cooperating agent works closely with the buyer and is often called a buyer's agent.
The Buyer-Broker service is when a buyer pays the agent, and usually results in lower commission being paid. It allows a buyer to receive a portion of the commission initially allocated to a "cooperating agent". The Buyer-Broker service is for buyers who want to be sure that the agent they are dealing with is working for them, and not the seller. The buyer decides how much the agent is to paid, which can either be a flat fee or a percentage of what the seller has already committed to. You may also want to set the fee as a percentage of the amount by which the asking price is reduced. You should have an exclusive contract with a single buyer-broker agent.

Real Estate Agent Services - MLS® Weekly

If paying a flat fee to list on the MLS is too much for you then it is possible to pay a relatively small amout on a weekly basis until your house is sold. 

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2. How much does it usually cost to sell a home?
As a seller you'll generally pay about $11000 to sell an apartment and $18000 to sell a detached house.
Real Estate Agents' fees are generally based on a percentage rather than a fixed fee. Most agents acting as cooperating agents expect to receive 3.255% of the first $100,000 of the final selling price, plus 1.1625% of any amount over this. The amounts for agents acting as listing agents are 3.745% and 1.3375% respectively. GST is added on top of these fees to give a total which has to come from the proceeds of the sale.

Home Price Buyer's Agent Fee GST Seller's  Agent Fee GST Total Cost
100,000 3,255 228 3,745 262 7,490
200,000 4,418 309 5,083 356 10,165
300,000 5,580 391 6,420 449 12,840
400,000 6,743 472 7,758 543 15,515
500,000 7,905 553 9,095 637 18,190
600,000 9,068 635 10,433 730 20,865
700,000 10,230 716 11,770 824 23,540
800,000 11,393 797 13,108 918 26,215
900,000 12,555 879 14,445 1011 28,890

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3. What is the hidden cost of buying a home?
Usually, when there are two agents involved, it is simply the amount of commission paid to the cooperating agent. Together with other fees, the amount is deducted from the sum paid for the house before the balance is passed on to the seller. So, as a buyer, although you don't usually pay your agent directly, your money ultimately goes to him. back

4. Who can use this site?
Anyone can browse this site for information. You may need to register to view all information. Real Estate Agents or other individuals, not a child, wanting to sell or buy a house may place an advert provided it does not conflict with an existing contract with a realtor. back

5. How does this site work?
Home sellers and buyers may see the names of real estate agents who have opted in to the feedback system, and in the future may have to register with a few details to be able to view the details of the feedback. Only registered members may leave feedback, and only about agents who are registered. Real estate agents who opt in to the feedback system may respond to any item of feedback about them. back

6. Wouldn't a lawyer be better for managing a simple transaction?
No. A real estate agent has much more specialized knowledge and experience when it comes to managing real estate transactions, and is also more likely to know what to do regarding mortgages and home inspections. A real estate agents is more convenient, being out on the road more, and is more likely to come out to your house than a lawyer. back

7. Do I find my own real estate agent?
Yes. It is possible to find agents advertised on this site, and it is advisable to speak to two or three before deciding which one to use. We believe the agents listed on this site are among the best, as they are are confident enough in their good service to opt into a public review system.  back

8. How can I save commission?
You can shop around, because there is some variation in fees, and there are differences in levels of service. You can also try negotiating, and may find that a more expensive real estate agents will reduce fees by $2000, for example, to win your business. By doing the easy tasks a real estate agents normally does you may save about 90% off the usual commission. For example, you can do your own advertising, show people your home yourself, and host the home inspector. This will save the real estate agent's expense of marketing and reduce demands on his or her time. When you find a buyer, an agent offering the Transaction Only option can walk you through the contract of purchase and sale. The other option is For Sale By Owner, and this site allows you to advertise for free. back

9. How many houses does the average real estate agent sell?
In the Greater Vancouver area there are about 8000 real estate agents and about 36000 home sales per year. The average agent will typically sell and buy 4 or 5 houses per year. back

10. What is a "most referred" Realtor?
This is a real estate agent to whom other agents refer their clients most often. For example, a buyer is out of town and his local agent refers him to an agent working in the area he is moving to. Agents pay each other for referrals. back

11. How many buyers are there?
There are many buyers already out there looking for houses. For example, in Greater Vancouver, about 3000 buyers will purchase homes this month, and most will be searching on the internet. It is therefore vital that your home is advertised on the internet.  back

12. What percentage of home buyers use the internet?
The percentage of people reporting that they first learned of the home they purchased through the internet has been rising exponentially over the last few years. With the continuing increase in the usage of the internet, and the growing proportion of the population with broadband access, the number of people searching for homes on the internet is set to increase further. Surveys typically show that about 75% of buyers use the internet at some point in their search for homes. The best single way to advertise your home is on the internet, and you or your real estate agent can advertise here for free. back

13. I want to sell my house FSBO - can I use this site?
Yes, you can sell your home For Sale By Owner - see FSBO. There is no obligation for any of our advertisers to use a real estate agent. If you want to sell your home "For Sale By Owner", then this site will be useful to give you advertising exposure. You may want to additionally use a For Sale by Owner company, which will provide you with a sign and perhaps some handouts for prospective purchasers. back

14. What is the general public opinion of real estate agents?
The independent Honesty and Ethics surveys by Gallup give real estate agents a rating of
13-17%. This is the percentage of respondents ranking the honesty and ethics of real estate agents as high or very high. In other words, the public think there is one good agent in every six or seven. Real estate agents do usually have a code of ethics to follow, but it seems that the public generally expects higher standards. We want to improve on the rating by facilitating the distribution of feedback and reviews. back

15. What are some ordinary questions to ask a real estate agent?
Which localities are you familiar with? It is important that you choose an agent with knowledge of the location you are interested in. If you are selling, knowledge of the location will help the real estate agent give you a more accurate valuation. If you are buying, knowledge of the location, its benefits and pitfalls will be useful in helping you make an informed decision.
How long have you lived in the area? Nothing beats living in an area when it comes to knowledge about a location. You may need to know about schools, recreation facilities, malls, crime levels, or something more obscure.
Exactly what services will you provide? There can be a considerable difference between real estate agents, even those asking for the same level of commission. You want to know what you will get for your money.
What discount do I get for more than one transaction? For example, you may be selling one house and buying another. You may not want to work with an agent who you insists on maximum fees.
How much experience do you have? You need to be careful with this one, because a new agent may put in a lot more effort to provide a good service than a seasoned agent with plenty of other clients. 
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16. How much more do real estate agents sell their own houses for?
A study which compared agents selling their own houses to agents selling other peoples' houses concluded that, on average, agents get 3% more for their own houses than for their clients' houses and take 10 days longer to sell (Freakonomics). When choosing an agent, try therefore to find out how close your agent gets to the asking price compared to other agents. back

 

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